Internet Support >> Business Web Hosting >> E-mail account Vacation Message/ Autoresponder

Managing your @yourdomain.com e-mail accounts has never been easier! You have the power to add new mail accounts, change passwords, remove accounts, program redirects, and much more - all without ever having to contact Friendly Network!

The first thing you need to do is to log into your online control panel. When you began hosting with us, we assigned you a Control Panel Login ID and password combination.

**IMPORTANT NOTE: when you log into the online control panel, you must log out. If you do not click on the LOG OUT button before closing your browser, your account will be locked for 30 minutes.**

1. You need to know your log in id, password, and domain name. Your login ID is is most likely your first initial and last name, but it can be something different at your request. If you are unsure about what this is, please request your online control panel login information.
2. Make sure you are connected to the Internet and go to:
   https://yourdomain.com:8443
3. You will notice a Security Alert. Click YES to proceed. You will then be shown a LOG IN page. Enter your login ID and password.
4. You will see a list of domain names currently hosted with Friendly Network. Click on the name on the domain name you want to administer.
5. Click on the MAIL button.

This feature allows you to set up a message that will automatically be sent to whomever sends you an e-mail. People often use this feature to let customers know that they are out of the office for whatever reason; this is sometimes referred to as an OUT-OF-OFFICE AUTOREPLY.

1. Once you are in the mail section of the online control panel, you will see a list of existing mail accounts.
2. Click on the mailbox name for which you want to set up an autoresponder.
3. Scroll down and place a check mark next to Mail Autoresponders
4. Click on ADD
5. A javascript window pops us asking you to name your new Vacation/Autoresponder file. Our server allows you to setup multiple vacation/autoresponder files, so you need to give it a name. We suggest using something simple, with no spaces.
6. Fill in the Answer Text field with the whole message you want sent back to the sender. For example, it may read something like this: Hi, I am out of the office from this date to this date. If you require immediate assistance, please send your requests to assistant@mydomain.com. Sincerely, Jane Doe
7. Make sure 'Reply to unique e-mail address once in 1 days is checked" (this makes sure that you aren't sending a bunch of e-mail's to the same person who already knows you are out that day or in the event that they are on vacation too, it doesn't keep on looping)
8. You can also elect to forward the e-mail that was sent to you to someone else who might be answering your e-mail while you are away. Leave it blank if you do not want the message automatically sent elsewhere.
9. Scroll down and place a check mark next to Mail Autoresponders
10. Click on UPDATE. Don't forget to always click on UPDATE to save your changes.
11. You MUST click on LOGOUT to end the session; otherwise, you will be locked out for 30 minutes!
12. To deactivate the autoresponder, log back in and remove the check mark next to Mail Autoresponders. The server will save your vacation message so you can come back in and turn it on when you need it.

For more help on using the Autoresponder and it's features, please contact us with your questions and a staff member will gladly assist you.

Friendly Computer Systems, Inc. & Friendly Network
1383 Main Street, Suite 201
Stevensville, MD 21666
(410) 643.4606 • (410) 639.7799 • fax: (410) 643.4216

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