Internet Support >> Business Web Hosting >> E-mail account management and setup

Managing your @yourdomain.com e-mail accounts has never been easier! You have the power to add new mail accounts, change passwords, remove accounts, program redirects, and much more - all without ever having to contact Friendly Network!

The first thing you need to do is to log into your online control panel. When you began hosting with us, we assigned you a Control Panel Login ID and password combination.

**IMPORTANT NOTE: when you log into the online control panel, you must log out. If you do not click on the LOG OUT button before closing your browser, your account will be locked for 30 minutes.**

1. You need to know your log in id, password, and domain name. Your login ID is is most likely your first initial and last name, but it can be something different at your request. If you are unsure about what this is, please request your online control panel login information.
2. Make sure you are connected to the Internet and go to:
   https://yourdomain.com:8443
3. You will notice a Security Alert. Click YES to proceed. You will then be shown a LOG IN page. Enter your login ID and password.
4. You will see a list of domain names currently hosted with Friendly Network. Click on the name on the domain name you want to administer.
5. Click on the MAIL button.

You can add/remove/modify e-mail accounts.

1. Once you are in the mail section of the online control panel, you will see a list of existing mail accounts (if any).
2. TO ADD:
   1. To add an e-mail account, type in your new mailbox name into the "Mailname" field and click on ADD.
   2. Check "Mailbox" to create a new mailbox and enter your desired password for this mailbox OR click on "Redirect" to have the mail forwarded to a different address.
   3. Scroll down and click on UPDATE to save; click on UPLEVEL to cancel without saving your changes.
3. TO MODIFY AN EXISTING ACCOUNT:
   1. Click on the mailbox name you want to modify
   2. Make your desired changes
   3. Scroll down and click on UPDATE to save; click on UPLEVEL to cancel without saving your changes.
4. TO REMOVE AN ACCOUNT:
   1. Place a check mark in the delete box by clicking once.
   2. Click on the REMOVE SELECTED button.
   3. Verify that this is the mailbox you want to remove.
   4. Place a check mark in the "Yes, I have read, understood, and agree to removes these mailnames.
   5. Click on SUBMIT to remove it; click on CANCEL to cancel the request.
5. When finished, click on the LOG OUT button.

If you require additional assistance, please contact us.

Once a mailbox has been created via the Online Control Panel, you have 2 ways to use this account: (1) via webmail or (2)you can setup your preferred e-mail tool to send/receive e-mail.

1. WEBMAIL: You can get your mail via any Internet Connection, from any where in the world by opening up Internet Explorer or Netscape and going to: http://webmail.yourdomain.com and logging in with your mailbox name and password.
2. CONFIGURE YOUR MAIL TOOL: In order to set up Outlook Express or Eudora to send and receive e-mail for your account, you must use the following setup information. Consider the following example: jane@test.com, with a password of flowers

If you would like step-by-step instructions on how to configure your e-mail tool, please consult our general e-mail configuration section.

Friendly Computer Systems, Inc. & Friendly Network
1383 Main Street, Suite 201
Stevensville, MD 21666
(410) 643.4606 • (410) 639.7799 • fax: (410) 643.4216

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